Personality Type Profiling System

Understand your team at a level that changes how they work.

Behavior Lab profiles each person and your team as a whole, turning personality into a clear, practical map for better communication, fewer conflicts, and real synergy.

TEMPERAMENT // TYPE
ISTPTroubleshooter · Makers
I 68%
Introversion
S 59%
Sensing
T 81%
Thinking
P 93%
Perceiving

Behind team development at

Microsoft  ·  Google  ·  Coca-Cola  ·  ExxonMobil  ·  GE  ·  Accenture  ·  BCG

Why it matters

When understanding improves, friction goes down and performance goes up.

The cost of that gap is bigger than most teams realize. Here’s what it costs today, and what Behavior Lab gives them to close it.

2.8 hoursPer week the average US employee spends dealing with workplace conflict
49%Name personality clashes the number-one cause of workplace conflict
85%Of employees deal with conflict at work
$12,506Per employee, per year: the cost of poor communication

Sources: CPP Global Human Capital Report (2008); Grammarly State of Business Communication (2023).

Most of that gap is a difference in style, not ability. Behavior Lab gives a team the shared language to close it.

The science

Three proven models. One clear, hybrid picture.

Behavior Lab uses a proprietary hybrid system that combines the most useful, most memorable parts of each framework, and teaches your team how to actually apply it day to day.

Framework 01

Psychological Type

Developed from Carl Jung's work: the four preference pairs and sixteen types that show how a person directs energy, takes in information, decides, and organizes their world.

Framework 02

Temperament Theory

Four temperaments that reveal the deeper patterns and motivations behind each type.

Framework 03

Cognitive Behavioral Therapy

Practical, evidence-based tools, borrowed from CBT and applied to work, not therapy, that turn insight into behavior people can use immediately.

How the three frameworks work together

Each framework does a different job. Together they cover the whole picture.

The theory of psychological type, developed from Carl Jung’s work, gives you the vocabulary. It says people have consistent preferences in how they take in information and how they make decisions: outward-focused or inward-focused, detail-first or pattern-first, logic-first or values-first, plan-first or option-first. Four preference pairs, combined, produce sixteen distinct types. This is the layer that makes a report specific to the individual.

Temperament theory gives you the altitude. Instead of sixteen separate labels to learn, it groups the sixteen types into four families that share a core drive, whether that’s the big strategic picture, the people and meaning behind the work, keeping the operation running, or working hands-on with what’s real and in front of them. A team can read its temperament mix at a glance, long before anyone has memorized all sixteen types.

Cognitive behavioral therapy (CBT) keeps the whole system honest. It’s the discipline of connecting a thought pattern to an observable behavior, and an observable behavior to a change someone can actually make. Behavior Lab borrows those practical tools and applies them to how people work, not to clinical treatment. Layered onto type and temperament, it’s what turns “here’s your type” into “here’s what to try differently in your next 1:1.”

Behavior Lab combines all three into one hybrid system: the specificity of type, the memorability of temperament, and the practicality of CBT. That’s what lets a team learn it in an afternoon and still be using the vocabulary six months later.

Type + Temperament + CBT = the Behavior Lab system

What makes it different

  • Built for the workplace, not the therapy room. Every part of the report is written in terms of how someone works with others, not clinical language.
  • Two altitudes in one report: the specific type for individual insight, the temperament family for fast team-level reads.
  • Behavior-first, not label-first. The goal is a change someone can make Monday morning, not a personality quiz result to file away.
  • Plain-English type names, built so a person is comfortable saying “I’m a [type]” out loud in a meeting.

The 16 types

Sixteen types, four temperaments, one shared language.

Every person lands in one of sixteen types, grouped into four temperament families. Each name is plain-English and built to fit, so people recognize themselves and their teammates on sight.

NTStrategistsIntuitive + Thinking
ENTJCaptainTakes command and drives the mission
INTJCartographerDesigns the long game
ENTPInnovatorGenerates ideas and challenges the status quo
INTPTheoristBuilds the model and finds the flaw
NFConnectorsIntuitive + Feeling
ENFJMultiplierBrings out the best in people
INFJSageSees what's beneath the surface
ENFPCatalystSparks energy and connects the dots
INFPWayfinderAnchored in values, tuned to people
SJOperatorsSensing + Judging
ESTJConductorRuns the operation and keeps it on beat
ISTJPillarDependable to the core
ESFJAmbassadorKeeps the team connected and cared for
ISFJMainstayLoyal, protective, and always there
SPMakersSensing + Perceiving
ESTPPlaymakerBold, persuasive, built for the moment
ISTPTroubleshooterHands-on problem-solver
ESFPDynamoLifts energy and momentum, in real time
ISFPDesignerAuthentic and quietly creative

Why teams do this

Most team problems aren’t skill problems. They’re understanding problems.

Two capable people can still clash for months over something as simple as how much detail to put in an email, or how fast a decision should get made. Behavior Lab doesn’t fix that by adding more process. It gives the team a shared, neutral language for the differences that were already there, so people stop reading a colleague’s style as a character flaw.

Better communication. A shared vocabulary for how people take in information and decide, so “why don’t they just get to the point” becomes “they process out loud, mine is written first.”
Fewer conflicts. Most friction is a difference in style, not a difference in goals. Naming the style difference takes the personal sting out of a disagreement.
Faster onboarding. A new hire and their manager understand each other’s working style from day one instead of feeling it out over months of trial and error.
Stronger collaboration. Managers can pair people deliberately, knowing who thinks in options and who needs the plan spelled out, instead of guessing.
Real self-awareness. People see their own blind spots in writing, not just their strengths, from a source that isn’t a performance review.
Appreciating differences. The “difficult” teammate often turns out to be differently wired, not wrong, and that reframe is usually what actually changes the relationship.

For a manager specifically, the individual reports are a practical tool before a hard conversation or a delegation decision, and the group snapshot shows whether the team is clustered in one temperament corner (strong in one way, blind in another) or genuinely balanced.

What you get

A report for every person, and one for the whole team.

Their type, in depth.

Four-letter type with percentage scores on every dimension, a written profile of strengths and blind spots, and a branded PDF.

Extraversion
Introversion
Sensing
iNtuition
Thinking
Feeling
Judging
Perceiving

Your team, at a glance.

Temperament distribution across the whole group, so you can see where your team clusters and where the gaps are.

NTStrategists
NFConnectors
SJOperators
SPMakers

The workshop

Pair it with a workshop your team will actually enjoy.

Just like every TeamTuneUp training, the Behavior Lab Personality Style Workshop delivers deep, lasting insight in a fun, engaging, interactive way, with proprietary exercises that keep your team active and involved.

Book a workshop

Duration
2.5 to 4 hours
Group size
6 to 2,000+
Activity level
Low · indoor
Season
Year round
Format
Onsite or virtual
Includes
Online profiling system

How it works

From access code to team synergy.

Enter your code

One link, one company code, no accounts to set up.

Take the assessment

A short, honest set of questions. Not timed. No wrong answers.

Get your profile

Instant results on screen, by email, and as a branded PDF.

See the team & grow

Managers get the team snapshot; a workshop turns insight into lasting change.

What teams say

“Know that you made an impact here with the information that you shared. I have heard back from a few people who stated that their online score resembled the in-class determination. The overall feedback from the day has been very positive, including the content, the activities, and your delivery. I really appreciate your guidance in planning the day. I’d say it was a huge success!!”

Leslie C., Director of Training, Kiddie Academy

“We learned a lot about our team and had a terrific time during the process!”

Marianne S., Shire Pharma

“…This was money well spent. I recommend you 100%.”

Father C. F., Vocation Director, Jesuits Vocational Teams

Get started

Give your team a deeper understanding of themselves and each other.

From $3,850 for up to 20 participants · $97 each additional

Contact@TeamTuneUp.com · 800-908-8638

Questions

Good to know

What’s it based on?

Behavior Lab is our own assessment, grounded in three established bodies of work: the theory of psychological type, temperament theory, and cognitive behavioral therapy (CBT). We keep the most useful and memorable parts of each, so your team can actually apply it day to day.

Can we run it for a large group?

Yes. The online profiling system and workshop scale from a team of 6 to 2,000+ participants.

Do participants need to install anything?

No. They open a link, enter your access code, and take the assessment in the browser. Results are delivered instantly and by email.

Is there a right or wrong result?

Never. No type is better or worse, and there are no wrong answers. The goal is honest self-understanding and respect for others’ differences.

How long does the assessment take?

It is not timed. It is 110 quick either/or questions, and most people finish comfortably in about 10 to 15 minutes in a single sitting. Take it in a distraction-free moment and go with your first instinct.

Is my personal result private, and what happens to my data?

Your name, email, and answers are used to generate your personal report and your team’s aggregate summary. Whether your individual result is visible to your manager or kept private to you is a setting your organizer chooses when they set up your group, and participants can generally keep their own result out of the shared team view.

What does a participant actually receive, and what does it cost?

Each participant gets their four-letter type, percentage scores across all eight dimensions, and a written profile of their strengths and blind spots, shown on-screen and available as a branded PDF. Pricing is per participant and scales with group size, and with whether you add a live workshop. Get a quote for your team’s size.

What does the live workshop add beyond the online report?

The online report tells each person their type. The workshop is where that becomes useful: the team sees how their types sit next to each other, works through real friction points together, and leaves with a shared vocabulary they’ll actually use back at their desks, not a PDF that gets filed away.

Can someone retake the assessment later?

Yes. A participant can retake the assessment on request. Type tends to be fairly stable over time, so there is usually no need to retest on a short cycle.

How is the assessment scored, at a high level?

Every answer you choose adds points toward specific traits. Those points are tallied across all eight dimensions, and for each of the four pairs (Extraversion/Introversion, Sensing/iNtuition, Thinking/Feeling, Judging/Perceiving), whichever side you scored higher on becomes one letter of your type. There’s no pass or fail, just where your preferences landed.